Frequently asked questions

When will I receive my order?

Your order will be shipped at the end of March 2026, right after the official launch.

What’s in the Starter Pack?

100 ml eco cleaner, FSC brush, microfiber cloth, reusable pouch + bonus hard-bristle brush for preorders.

Can I buy other products?

The Starter Pack is the only product available for preorder. More products (refills, essential eco kits, etc.) are coming in 2026.

What are the shipping costs?

Shipping within Switzerland: CHF 10.– per order via Kickbag, our eco-friendly reusable shipping partner. - Free shipping from CHF 50.

What payment methods do you accept?

Credit card (Visa, Mastercard, etc.) via secure checkout.

Can I cancel or modify my order?

Yes, until shipping. Please email info@runandshine.com

Where do you ship?

We currently ship in Switzerland. For international orders, contact us.

Who is Run&Shine for?

For runners, sneaker lovers, and anyone who wants clean shoes — without dirtying the planet.